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Pharmacy Services
- Pharmacist available to the patient,
nurse, and physician 24 hours a day - 7 days a week
- Direct pharmacy phone number for
physician convenience
- In-house compounding and dispensing
of medications in "Ready to Administer" form.
- Therapeutic Drug Monitoring service
- Drug interaction screening
- Metabolic support service
- Certified pharmacy technicians
Clinical Services
- Verbal and written review of orders
with M.D., nurse, nursing agency, and discharge planner.
- Patient-specific therapy monitoring
plans which include a drug-related problem list,
therapeutic goals and clinical monitoring plan
- Nutritional analysis-all TPN patients
- Pharmacokinetic service
- M.A.R.S. for multiple drug therapies
or odd dosing schedules
- Monthly drug profile evaluations
- Infusion pumps programmed by clinical staff prior to patient delivery
- Adverse drug reaction and central
line report
- Drug information service.
- Pharmacy in-services
Nursing Support Services
- Primary care nursing services,
coordination of labwork and maintenance of IV access
devices
- Intake of all referrals by a
Registered Nurse
- PICC line insertion
- Visit patient in hospital prior to
discharge for teaching
- Initial visit to patient's home with
supplies for additional instruction
- Follow-up call to referral source
after initial delivery
- On-Call home health agency Registered
Nurse
- Coordinate community resources as
required (e.g., American cancer Society, support groups)
- IV therapy and related equipment
in-services
- Training videos, central line
samples, IV practice arm and chest available for
in-services and training
- Patient and family education
materials available in English and Spanish
Home IV Therapies
- Aerosolized Pentamidine
- Antiemetic regimens
- Antibiotic Therapy
- Anticoagulation Therapy
- Antifungal Therapy
- Antiviral Regimens
- Blood Components
- Chemotherapy
- Colony Stimulating Factors
- Corticosteriods
- Deferoxamine
- Electrolyte Replacement
- Erythropoietin & Aranesp
- Growth Hormone
- Hyperemesis
- IV Fluids
- Immune Globulin (IVIG)
- Inotropic Therapies
- Interferon
- Medtronic Refills & Programming
- PICC Line Placement
- Pain Management (Subcutaneous,
Intravenous, Epidural)
- Post-Transplant Therapies
- Respiratory Services (Nebulizer
medications)
- Total Parenteral Nutrition (TPN)
Reimbursement Services
- Verification of insurance benefits
prior to discharge or start of therapy by experienced,
knowledgeable staff.
- Obtain maximum reimbursement from
insurance carrier for the patient.
- Identify alternate sources of
reimbursement for non-covered services.
- Price negotiations with case manager
and managed care organizations.
- Information resource regarding
current Medicare coverage under Part B.
- Electronic submission of Medicare
claims.
- Patient advocate: claims submitted to
insurer for patient, and appeal to managed care and
insurance companies regarding claim denial or reduced
payment on patient's behalf.
- Equitable patient payment programs
designed on an individual basis.
Delivery Services
- Drivers on call 24 hours a day - 7
days a week
- Telephone call to all patients prior
to delivery to arrange a convenient time
- Review of supplies with patient upon
delivery
- All driver are equipped with cellular
phones and pagers
- Drivers are identified by badge and
attire, delivery vehicles are unmarked to assure patient
privacy.
- Extra supplies carried in vehicles
- Constant communication with RN/R.Ph.
- Timely pick-ups & returns
- Supply storage cart provided
- Luggage cart and refrigerators are
available for TPN supplies
- Bilingual drivers
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